Faq

Frequently Asked Questions

Learn More About What We Can Do for You

Check out our FAQ below

There are so many different insurance agencies out there, and you need to have the right information to make the right decision for you. If you're interested in learning more about what we have to offer you at Superior Insurance in Baltimore and Parkville, MD, we'll be happy to answer all of your questions. In the meantime, check out some of our frequently asked questions below.

Can I access my policy documents online?

Yes, you can access policy documents online.

I want to go paperless; how can I receive only email notifications?

We can set you up for paperless at any time with any company.

How do I reset my password?

Every website has a forgotten password setting or reset password. Just hit the link and follow the on-screen instructions.

How do I change my email?

You can change your email by calling our agency or calling the insurance company directly to request an email change.

Can I pay with a credit or debit card?

We encourage credit or debit card payment as we do all transactions electronically.

What forms of payment are accepted?

Credit, Debit and ACH are all accepted. We do not take cash at all.

Can I schedule a payment for a future date?

Yes, you can schedule a payment for a future date.

How do I get a quote for a new insurance policy?

Call our agency, and we will be happy to quote you for any new policy or policy expansion.

How can I add my policy to my online account?

You register your policy. We can send you the link, and you can follow the on-screen instructions.

What is worker's compensation coverage?

This is coverage for an employee. This will cover an employee's lost wages in the event the said employee was hurt while performing job duties or working in the capacity of his or her employer.

What is commercial property and liability coverage?

This is insurance coverage for commercial buildings, such as apartments, strip malls, high-rise office buildings and any building being used in a commercial capacity.

Who needs commercial property and liability coverage?

Landlords that have a property used for commercial purposes. Lessor risk, mostly.

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